Candle Care & Tips

  • On your first burn, please take care to burn your candle for at least 2-3 hours, to ensure the wax pool reaches the sides of the glass and to avoid tunnelling on future burns. Never burn a candle for more than 4 hours though.

  • When burning after the initial burn, try and burn for a minimum of 45 minutes and no longer than 3 hours. 

  • Keep your wick trimmed to 5mm and if it 'mushrooms' nip the top off.  This helps control the size of the flame so as not to burn too fast.

  • Use a snuffer to extinguish your candle, blowing it out can cause some of the wick to drop into the wax and slightly damage the wick.

  • Extinguish a candle if it smokes, flickers, or the flame becomes too high. These signs indicate the candle is not burning properly and the flame isn't controlled. Let the candle cool, trim the wick, then check for drafts before re-lighting.

  • If soot forms on the inside of the glass, extinguish the candle, wait for it to cool, then wipe with a damp cloth. Trim wick and relight.

  • Never burn your candle to the end of the wick. If you can see the base of the candle wick while burning, extinguish your candle immediately. Always leave enough wax in the jar to cover the wick base.

  • Do not leave your candles unattended and keep away from drafts, children and pets. Always place candles on a heat-resistant base and set on a level stable surface.

If you’d like to re-use (recycle) your candle jar once you’re finished with your candle, allow the jar to cool completely, then simply add a bit of washing up liquid (dish soap), pour boiling water in and let soak. The wax will then sit on the top and you can skim it off into the bin (garbage). Then wash your glass out or pop it in the dishwasher and it's ready to be re-used/recycled! Make sure to never pour the wax (hot or cold) down your drain.

If you'd like to return your glass jar to us, as part of our recycle glass jar scheme, please make sure to pack your jar safely in a box; insert your name, address and contact information, with your order number inside the box, and send it back to our address. Once we receive your glass jar, we will apply 10% off your next purchase! 

There are a few things you can do to help extend the life of your candle...

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